Two of those reports included cases of third-degree burns, and four reports included cases of second-degree burns.Īccording to the CPSC, four different Fitbit models are covered under the recall. In its notice, the CPSC said there had been at least 115 reports of the watch overheating and 78 reported cases of burn injuries. Consumer Product Safety Commission (CPSC) said on Wednesday. The watch being recalled went into production in 2017 and was discontinued in 2020, when a newer model replaced it.Fitbit has issued a recall for about 1 million Ionic Smartwatches due to a burn hazard, the U.S. Eligible devices have the model number FB503 on the back of the watch where it attaches to the band, the safety commission said.įitbit, headquartered in San Francisco, was purchased by Google in 2021, after the defective watches went out of production.

Only the Fitbit Ionic Smartwatch with the 1.4-inch LCD color screen and polyurethane band in a variety of color combinations is included in the recall. Upon receipt of the device customers will be issued a refund of $299. “These incidents are very rare and this voluntary recall does not impact other Fitbit smartwatches or trackers.”Ĭustomers are advised to contact Fitbit toll-free at 88 or online at /ionic or to request a free pre-paid package for returning the device.

“Customer safety is always Fitbit’s top priority and out of an abundance of caution, we are conducting a voluntary recall of Fitbit Ionic smartwatches,” Holing said. In a statement to The Chronicle, Fitbit spokesperson Andrea Holing noted that the incidents of over-heated batteries and burns were reported in just 0.01% of Ionic smart watches sold.

The safety commission said there were at least 115 reports of the watch overheating in the United States.

Fitbit model fb503